Thank you for using MICA! Our goal is to help compliance teams become ridiculously efficient. As we pursue this goal, we are committed to respecting and protecting your privacy and security and to continuously adopting best practices to achieve this outcome.
2.What Information we collect
What types of information we collect from you depends on how you use the Services, what Services you use, and what information you choose to provide or make available to us. We collect information from you when you:
Create or register an account, and when you administer your account
Input information or data into any of our Services, or post or upload Content to our Services Submit questions, requests, other communications to us via forms, email, or other communication media
Contact us for customer support or technical support
Visit any of our websites
Applying for a job with us
Participate in any promotions, demonstrations, surveys, or other marketing events
We may also collect data about you, without your consent or from a source other than the source provided by you, as may be allowed by the applicable law.
Information related to the creation of accounts or that otherwise identifies you as a customer or end user of our Services is what we call “Customer Information.” Customer Information may include certain “personal data”, such as your name, email address, postal address and phone number, and any other data pertaining to you and provided by you to Radicali.
One of the core aspects of our Products (and our related Services) is that you can upload any information, data, content and material. We refer to anything you upload through our Products as “Content.” You ultimately control the nature of the Content that you upload.
5.Information collected automatically through your use of the Services
We collect information about how you use the Services and your actions on the Services, including IP addresses, what software and hardware you use (such as browser types, operating systems, ISPs, platform type, device type, mobile device identifiers such as make and model, mobile carrier), pages or features of our Products used and associated dates and time stamps, search terms, links you click, whether you open messages sent to your account, and other statistics related to your usage of the Services. We may also use tools, including third-party tools, to collect analytics data. Some of this information is collected through the use of “cookies” and other tracking technologies, such as web beacons, session replay scripts, and similar technologies (“tracking technologies”). We may also work with third party partners to employ tracking technologies.
In some cases, we may collect limited location information. For example, we may use Google Analytics convert your IP address into a rough geolocation to understand in what areas our users are located and to improve and personalize our Services (for example, to display time data in the correct local time).
We restrict access to personal information collected about you at our web sites to our employees or others who need to know that information to provide Services to you or in the course of conducting our normal business operations.
7.Aggregated and anonymized informationn
We collect information by aggregating and anonymizing your information. The aggregation and anonymization process prevents the information from being reassociated or identified with any one customer account, user, or individual. We may use aggregated and anonymized information for a wide variety of statistical, analytical and product development purposes.
8.How we use the information we collect
We use the information we collect for a variety of purposes, and how we use it depends on what we collect and what Services you use (or features of the Services). These purposes may include:
Providing the Services to you
Responding to requests or inquiries from you
Providing customer support or technical assistance
Contacting you to provide product updates and information about products you have requested or purchased
To produce and share aggregated insights that do not identify you
To analyze metadata related to your Content
Marketing our products, services and features that you may be interested in, and monitoring the performance of our advertisements and marketing efforts
Creating or administering your account, including identifying you with your account or the account of a Radicali customer
Deriving market insights, ways to improve the Services, and other business analysis or research purposes
Customizing existing and future product offerings and other aspects of the Services to you and other users
Securing the Services and our systems, and protecting your information and data
Sharing with third parties for the purposes discussed in “How we share information”, below
Any legitimate business purpose, provided that the information is aggregated and anonymized
9.How we share information
We disclose information we collect in the following cases:
You asked us to, or otherwise gave your specific consent. Provided however, you can withdraw your consent by giving us a prior written notice within 15 days.
With vendors we engage to provide you with aspects of the Services
With third-party service providers who enable certain features or functionalities of the Services that you’ve requested
With vendors we engage to help us gain insights and analytics into how the Services are used and how they might be improved
As necessary to comply with applicable law, including governmental requests, law enforcement requests, and otherwise to protect the rights, privacy, safety, or property of you, us, or others.
As necessary in the event of a proposed or actual reorganization, merger, sale, joint venture, assignment, transfer, financing, or other disposition of all or any portion of our business, assets, or stock.
With others for any legitimate business purpose, provided the information is aggregated and anonymized.
10.How we secure your information
We implement appropriate technical and organizational measures to protect the information we collect and store. Unfortunately, no security measures are 100% foolproof, and as such no network or system (including ours) can be guaranteed to be 100% secure against destruction, loss, alteration, unauthorized disclosure of, or access to information we collect and store. If you believe your information may not be secure for any reason, please contact us immediately at firstname.lastname@example.org..
11.Managing your information
You have many choices to access information we collect about you and about how we use or disclose that information.
You may access, correct, amend, or delete Content by accessing it within our Products. You control all Content you upload. Content you delete (including Content containing personal information) may be retained in archived or backup copies in order to enable you to use certain features like revision history and base snapshots. If you would like to permanently delete Content from your account, please contact us at email@example.com. Please note that permanent deletion of Content through this process will impair or disable those features with respect to that Content.
You may access, correct, amend, or delete Customer Information we have about you by logging into your account and navigating to your Account page. If you wish to cancel your account, you may do so through your Account page. If you do, personally identifiable information associated with your account will be deleted as soon as is reasonably practical or as required by applicable law. Please note that we may retain information that is otherwise deleted in anonymized and aggregated form, in archived or backup copies as required pursuant to records retention obligations, or otherwise as required by law.t
We may use some of the information we collect for marketing purposes, including to send you promotional communications about new features, products, events, or other opportunities. If you wish to stop receiving these communications or to opt out of use of your information for these purposes, please follow the opt-out instructions by clicking “Unsubscribe” (or similar opt-out language) in those communications. You can also contact us at firstname.lastname@example.org to opt out.
We shall automatically delete or cease to retain any data/anonymized data collected from you in the event retention is no longer necessary for our legal or business purposes.
Cookies and Tracking Technologies – How to Opt Out
If you would prefer not to accept cookies or otherwise wish to disable our use of tracking technologies, most browsers and mobile devices allow you to change your settings so as to notify you when you receive cookies or other tracking technologies are being used, and to choose whether or not to accept/allow it. Most browsers also allow you to disable or delete existing cookies or to automatically reject future cookies. Disabling cookies may limit your ability to use the Services..
We host all our services on Virtual Private Clouds and follow Identity Access Management protocols to ensure security in the cloud. As such, we process and store information on servers located in the United States and Singapore, and we may store information on servers and equipment in other countries depending on a variety of factors, including the locations of our users and service providers. We work with Amazon Web Services (AWS) and rely on their compliance standards for security of the cloud. The AWS environments that host our services maintain multiple certifications for its data centers, including ISO 27001. For more information about their certification and compliance measures, please visit the AWS Security Website.
By using the Services, you consent to the transfer of information (including Customer Information, Content, and personally identifiable information) to locations that may be outside of your country of residence. You acknowledge and agree that, as a condition of providing any Content, you can legally transfer it to the United States, Singapore or another country.
The Data Protection Officer,
Radicali Pte Ltd, 160 Robinson Road,
#14-04 Singapore Business Federation Centre,